For Flower Orders, Please let us know of any problems within 48 hours of receiving your bouquet. Cold damaged flowers cannot be replaced if winterpack was declined.
For all other purchases, If you're not happy for ANY reason, simply send back your unused item within 30 days of receipt for a full refund.
Hawaii Tropical Botanical Garden, a 501 (c)(3) Scientific and Educational Non-Profit
27-717 Old Mamalahoa Highway, P.O. Box 80, Papaikou, HI 96781
Phone: 808-964-5233 FAX: 808-964-1338